Terms and Privacy - Temple HVAC & Construction

Terms and Conditions

Last Updated: September 22, 2025

Welcome to Temple Construction Corp. By accessing our website or engaging our services, you agree to the following Terms and Conditions.

1. Services

Temple Construction Corp ("we," "our," "us") provides HVAC, renovation, and construction services across Ontario, Canada. Service details, timelines, and costs will be outlined in a written contract or estimate before work begins.

2. Estimates and Quotes

Estimates are based on information provided at the time of inspection.
Final pricing may change if additional work, materials, or permits are required.
All changes will be communicated in writing for approval.

3. Deposits and Payments

A deposit may be required before work begins.
Payment schedules will be clearly outlined in the service agreement.
Late payments may be subject to interest charges in accordance with Ontario law.

4. Warranties

We stand behind our workmanship and follow all applicable building codes.
Manufacturer warranties apply for installed equipment or materials.
Warranty coverage does not include damage caused by misuse, lack of maintenance, or work performed by third parties.

5. Liability

We are not liable for delays or damages caused by circumstances beyond our control (e.g., weather, supply chain disruptions, permit delays).
Clients are responsible for providing safe and reasonable access to the work site.

6. Cancellation Policy

We understand that plans may change. The following policy applies to cancellations of scheduled services:

Before Work Begins

Cancellations made within 48 hours of signing a contract or approving a quote: Full refund of deposit.
Cancellations made after 48 hours but before work begins: Deposit is non-refundable to cover administrative and scheduling costs.

After Work Begins

If cancellation occurs after work has started, the client is responsible for:

Payment for all labour and materials used up to the cancellation date.
Any restocking fees charged by suppliers.

Rescheduling

Clients may request to reschedule service dates with at least 5 business days' notice.
Rescheduling is subject to availability.

Company Cancellations

If we must cancel due to unforeseen circumstances (e.g., staff illness, safety concerns, supply delays), we will reschedule at the earliest possible date or issue a refund of any unused deposit.

7. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes will be handled in the courts of Ontario.

8. Contact

For questions, please contact:
Temple Construction Corp
Email: ecotempleinfo@gmail.com

Privacy Policy

Last Updated: September 22, 2025

Temple Construction Corp ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your information. This policy applies to our website and services provided in Ontario, Canada.

1. Information We Collect

Personal Information: Name, email address, phone number, postal address, and other contact details you provide when requesting a quote, booking services, or contacting us.
Project & Service Information: Details about the project or property (e.g., renovation scope, HVAC equipment, measurements) needed to provide services and accurate estimates.
Technical & Usage Data: IP address, browser type, pages visited, referral pages, and other analytics collected via cookies and similar technologies.

2. How We Use Your Information

We use personal information for purposes including, but not limited to:

Responding to inquiries, providing quotes, and scheduling services.
Performing and managing contracted services (e.g., HVAC installation, renovations).
Processing payments and maintaining service records.
Improving our website, services, and customer experience.
Sending service-related updates and important notices about your project.

3. Legal Basis and Consent

By providing your personal information to us (for example, via a contact form or email), you consent to the collection, use, and disclosure described in this policy. We also collect and use personal information where necessary to fulfill a contract or to comply with legal obligations under applicable Canadian law, including PIPEDA (Personal Information Protection and Electronic Documents Act).

4. Sharing and Disclosure

We will not sell or rent your personal information. We may disclose personal information to:

Contractors, suppliers, or third-party service providers engaged to complete projects (e.g., subcontractors, equipment suppliers).
Authorities or third parties when required by law, court order, or to protect our legal rights.
Other parties with your express consent.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes listed in this policy, to meet legal or regulatory requirements, or to resolve disputes. When information is no longer required, we will securely delete or anonymize it.

6. Cookies & Analytics

We may use cookies, web beacons, and analytics tools to collect information about how users interact with our website. Cookies help improve the user experience (e.g., remembering form inputs) and allow us to analyze website traffic. You can disable cookies through your browser settings, but disabling cookies may affect site functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Your Rights & Choices

Access: You may request access to personal information we hold about you.
Correction: You may request correction of inaccurate or incomplete information.
Withdrawal of Consent: Where processing is based on consent, you may withdraw that consent (subject to legal or contractual restrictions).

To exercise any of these rights, contact us using the information below.

9. Complaints

If you have concerns about our handling of your personal information, please contact us first so we can try to resolve them. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada (or relevant provincial authority) if you are not satisfied with our response.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

11. International Transfers

Where necessary, your personal information may be transferred to service providers or partners located outside Canada. When transfers occur, we take steps to ensure that your personal information continues to be adequately protected.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:

Temple Construction Corp
Email: ecotempleinfo@gmail.com

Note: This Privacy Policy is a template for general use. It does not constitute legal advice. For full compliance with PIPEDA, provincial laws, and industry-specific obligations, we recommend review by a qualified legal professional.

Terms & Privacy